Last July, cyber security firm CrowdStrike was in the spotlight following a major global IT outage caused by a faulty software update.
This incident, which occurred on July 19, led to widespread disruption, affecting millions of people in various sectors.
Payment services were taken offline, flights were cancelled, and hospitals were forced to cancel appointments and postpone operations.
Adam Meyers, a Senior Executive at CrowdStrike, testified before a US congressional committee offering an apology for the company's role in the disruption.
He expressed the company's commitment to prevent such incidents from happening again, labeling the incident as a "perfect storm" of unexpected issues.
Lawmakers questioned Meyers about the technical aspects of the incident and raised concerns about broader cybersecurity threats, including the role of artificial intelligence (AI) in cyberattacks.
Although Meyers did not face the same level of scrutiny as other tech executives, the event still led to several lawsuits.
Notably, Delta Airlines, which canceled thousands of flights, is seeking $500 million in damages.
CrowdStrike continues to face public and legal repercussions as it works to rebuild trust and teach lessons so that such crises do not happen again in the future.
